Our update to the recent animal welfare issue

The care and welfare of cows is a critical part of our company and brand values. We have taken recent allegations seriously and moved quickly to take the appropriate actions. Upon learning of the issue on November 16th, we immediately suspended all sourcing of milk from this farm for our brand, pending a full investigation.

Since then, four different investigations have been conducted on the farm, with support from the farm. Three of the four investigations have been led by independent third-party experts, and the fourth by Horizon. These investigations identified key areas for remediation. We have worked with urgency, together with a new farm management and oversight team, to agree and implement immediate and specific actions to improve the care of the animals. These remedial actions have been verified, on farm, by our team. With these improvements, we are reinstating milk sourcing, on a 12-month probationary basis. This probation period includes both ongoing mandatory independent and Horizon farm audits.

We expect all of our suppliers to always uphold our high standards of animal welfare and quality, and Horizon is committed to ensuring these standards are maintained.